Featured Whitepapers
Building an Online Customer Experience Competency: Five Steps
While many companies believe they are delivering adequate online experiences, their customers are in pain. Why do most organizations miss the mark? Improving online customer experience requires organizations to have one view of the online customer and to utilize a common language when discussing customer experience. Download this informative guide for five steps you can take to establish an online customer experience competency within your organization.


Disk Backup and EMC: Addressing Today's Business Problems
There's no question about it: The face of data protection has forever changed-and that new face is disk. For a large percentage of organizations, being able to recover data quickly isn't just a "nice-to-do;" it's a "have-to-do" with dire consequences. Corporate and regulatory requirements, eDiscovery/litigation events and voluminous data pools all demand quick, easy recovery-and you get this only from backing up to disk. Learn the key benefits to implementing disk-centric data protection today!


Optimizing Storage Performance, Provisioning, and Manageability for Microsoft SQL Server
Microsoft SQL Server has become very popular as a database environment driving a broad range of mid-level business applications, ranging from Customer Relationship Management (CRM) to eCommerce and from Enterprise Resource Planning (ERP) to supply chain integration. Unfortunately, in many cases these databases are stored in native internal or direct-attached storage that is spread over multiple Windows servers. This IBM whitepaper describes the SQL Server benefits that are available from storage consolidation using best-in-class IP SAN (iSCSI) storage. Download now!


Virtualization for the Real World
Virtualization is making a tremendous impact in the IT community around the world and across enterprises, agencies and institutions. The results of virtualization demonstrate clear benefits and tangible value to managers and decision-makers at every level of the IT organization. Virtualization technology changes the game by transforming a traditional IT environment into a virtualized IT environment, or virtual infrastructure. Virtual infrastructures provide great flexibility and open up new ways of thinking about the IT environment.


Next Generation Web Performance Management
With new applications and infrastructure being introduced every day, infrastructures are getting more complex. Business partners and clients increasingly depend on these applications to get their jobs done. They are more mission critical than ever, and the complexity of these applications makes them increasingly difficult to manage. Check out the Briefing Center today!