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Featured Whitepapers
Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox
Gain a much greater understanding of SQL's inner workings and learn how to optimize your database. This white paper guides you through troubleshooting, using some of SQL 2005's built-in features to diagnose issues with your database.


Case Study: DHL Switzerland Improves the Flow of Information and Goods
DHL Custom Clearance in Switzerland manages one of Europe's busiest customs operations, with 45 clerks and round-the-clock activity six days a week. This case study explores the challenge and results of their search for a more agile and responsive architecture.


The Evolution of IT Operations
Effective IT operations are crucial to successful businesses. Delivering high-quality services requires well-designed and highly automated IT operations processes in lock-step with business needs. Learn the metrics that successful businesses employ to determine the value of IT. Download today!


On-Demand Records Management: Meeting the Challenge
Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.

Essential ITIL: What You Need To Succeed
One of the hottest topics in IT service management today is the new ITIL® v3 guidance and what to make of it. This new whitepaper demystifies ITIL. Learn the eight essential elements of ITIL today.

Telecom's Tactical Approach to BPO
In a survey conducted by TechWeb to assess the impact that business process outsourcing (BPO) is having on industries, the telecommunications sector emerged as one that is learning to work with this strategic tool.




Featured InformationWeek Reports
Analysis: Most Vital Part Of Virtualization May Be A SAN
Get too deep into server virtualization without considering its impact on your storage infrastructure and you could shortchange everyone.


2008 NAC Survey Report
Read this report to get an overview of the current network access control (NAC) market. Slowing of sales combined with a vendor field poised for consolidation reveals that NAC is finally maturing from gee-whiz tech to a tool with well-understood parameters. (a $499 value).




Featured Site of the Week
IT Management Excellence Awards - Honoring excellence in enterprise IT management
The 2008 Smart Enterprise IT Management Excellence Awards identify and honor the leading organizations that have delivered outstanding business value with EITM practices and solutions. Nominate your organization for the award today!




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Wednesday, July 23, 2008 
  In This Issue
» Troubleshooting SQL 2005: Opening the Database Administrator's Toolbox
» Case Study: DHL Switzerland Improves the Flow of Information and Goods
» The Evolution of IT Operations
» On-Demand Records Management: Meeting the Challenge
» Essential ITIL: What You Need To Succeed
» Telecom's Tactical Approach to BPO
» Analysis: Most Vital Part Of Virtualization May Be A SAN
» 2008 NAC Survey Report
» IT Management Excellence Awards - Honoring excellence in enterprise IT management

InformationWeek Events

Making the Case for Unified Communications
Sponsored by Siemens
Join InformationWeek for a unified communications seminar - Get more information today!
San Francisco - Chicago, IL - New York, NY

Smart Enterprise Exchange Event Series
Brought to you by CA
Customer Centricity 2.0: Turning Consumers into Producers
The Chicago Smart Enterprise Exchange - held exclusively for the benefit of CIOs from enterprise-level organizations - will examine the ways in which companies can integrate their customers into their production process and manage their infrastructures to support the transparency, speed and decision-making agility that such integration requires.
September 9, 2008 - Chicago, IL

Continuing to Innovate in a Difficult Economy
The Boston Smart Enterprise Exchange - held exclusively for the benefit of CIOs from enterprise-level organizations - will examine current economic trends, their likely impact on IT strategy and how IT can remain on an innovative footing.
October 2, 2008 - Boston, MA




 
Featured Virtual Event
NAC Three Years Later: InformationWeek's 3rd Annual NAC Survey Results

We asked information professionals about their plans for NAC; why they were embarking on a NAC project; what they expected to achieve and what their concerns were. We compared these results to past surveys to see what, if anything, has changed. In this webcast, Mike Fratto presents the results from InformationWeek's 3rd annual NAC survey and discusses the implications.
 
Stephanie Stahl
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